ABOUT OUR PRODUCTS & SERVICES
More about our real-time temperature monitoring solutions and how we can help your business.
Temperature monitoring solutions Q&A:
Which product do I use for my vaccine fridge?
The VM 1000 is recommended for vaccine fridges where WHO certification is required. However, the Wi-Fi Data Logger is a cost-effective alternative if a stable 2.4GHz Wi-Fi connection is available.
Which product do I use in a warehouse?
The TIN Node is ideal for warehouses. It is battery-operated and can be placed at various hot and cold spots. It requires a Wi-Fi or LTE base station, depending on your connectivity options.
Which product do I use for a cold room?
The VM 1000 is suitable for cold rooms requiring WHO certification. Alternatively, the Wi-Fi Data Logger can be used if you have a reliable 2.4GHz Wi-Fi connection.
Are these devices accepted by SAHPRA?
Yes, all our products are accepted by SAHPRA.
Will I get an alert if there is a temperature or power excursion?
Yes, you will receive an alert in the event of a temperature or power excursion.
What alerts are supported by your system?
Our system supports SMS, Email, Telegram, Buzzer, and Visual alerts.
How many people can get alerts?
Up to 8 recipients can receive alerts.
What certification does your product carry?
The VM 1000 is WHO-approved with certification number PQS Code E006/06.
Do I receive reports that can be used in audits?
Yes, secure, non-editable reports can be automatically generated and sent to your inbox daily, weekly, or monthly.
How easy is it to install the product?
Our products are plug-and-play. However, we offer technical assistance if needed, at a fee if the technician needs to go to site.
Is there spare parts and local support readily available?
Yes, as the original equipment manufacturer (OEM), we provide readily available spare parts and extensive local and international support.
Can the products be calibrated?
Yes, probes can be calibrated to NIST and SANAS standards.
Is there an app where I can monitor my temperature?
Yes, you can access the monitoring portal at www.myfridgeonline.com.
Can I group devices so that specific people can see them?
Yes, devices can be grouped by sections within your facility or across national/international locations, with designated read or write access for specific users.
Do all products monitor in real time?
Yes, all data is accessible in real time from any internet-enabled device.
Do you provide mapping and validation services?
Yes, we offer mapping and validation services, including IQ/OQ/PQ.
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